Refund policy
🔁 Return & Refund Policy – EasyBuzy
At EasyBuzy, your satisfaction is important to us. We aim to provide quality fashion products and a smooth shopping experience. Please read our return and refund policy carefully before placing your order.
📦 Returns & Exchanges
Because our products are fulfilled by a third-party partner, we currently do not accept returns or exchanges for size, color, or preference. Please refer to the size guide and product details before purchasing.
✅ Accepted Return/Refund Requests
We will gladly assist you with a refund or replacement only if your order meets one of the following conditions:
You received a damaged or defective item.
You received the wrong item.
An item is missing from your order.
Your package was lost in transit.
The product has a major discrepancy (wrong color, incorrect size label,
or significantly different than described.
If your situation matches any of the above, please contact us within 10 days of delivery.
📩 How to Request a Refund
To request a refund or report a problem:
Email us at admin@easybuzy.com.
Include your order number.
Attach clear photos of the issue.
Provide a brief explanation.
Once approved, we will either issue a refund, provide store credit, or send a replacement / depending on availability and the nature of the issue.
📦 No Returns for Buyer Preference
Please note that we do not accept returns for:
Wrong size ordered by customer.
Change of mind.
Minor color variation due to screen differences.
Final sale and non-returnable categories:
- Beauty
- Bodysuits
- Face masks
- Intimates/Lingerie
- Jewelry
- Swimwear
- Openpack Wholesale Orders